Managing Your Subscription

Viewing your current plan#

You can see your current plan and billing details at any time.

1. Go to Account Settings from the sidebar
2. Click the Billing tab
3. Your current plan, billing period, and next payment date are displayed here

Upgrading your plan#

Need more screens, storage, or features? You can upgrade at any time.

1. On the Billing page, click Change Plan
2. Review the available plans and select the one that fits your needs
3. Confirm the upgrade

Upgrades take effect immediately. You'll be charged a prorated amount for the remainder of your current billing period.

Downgrading your plan#

You can downgrade to a lower tier at any time.

1. On the Billing page, click Change Plan
2. Select a lower-tier plan
3. Confirm the downgrade

The change takes effect at the end of your current billing period. You'll continue to have access to your current plan's features until then.

Canceling your subscription#

To cancel your Roomcaster subscription, contact our support team at support@roomcaster.tv. Your content and screens will remain accessible until the end of your current billing period.

Updating payment methods#

You can update your credit card or payment method through the billing portal.

1. On the Billing page, click Manage Billing
2. Update your payment method in the billing portal
3. Changes take effect immediately for future charges

Downloading invoices#

Past invoices are available for download through the billing portal.

1. On the Billing page, click Manage Billing
2. Navigate to the invoice history section
3. Click on any invoice to download it as a PDF