Privacy Policy

1. Introduction

Tunic Labs Inc. (“Company”, “we”, “us”, or “our”) operates the Roomcaster media display platform (“Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide when using our Service, including:

• Name and email address when you create an account
• Organization name and contact information
• Payment information when you subscribe to paid features (processed securely by our payment provider)

2.2 Content You Upload

When you upload media content (images, videos) to the Service, we store this content on your behalf to provide the media display functionality. This content remains your property.

2.3 Usage Information

We automatically collect certain information when you use the Service, including:

• Device information (type, operating system, browser type)
• IP address and general location data
• Usage patterns and feature interactions
• Screen and device activation data

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues

4. Information Sharing

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: With third-party vendors who assist us in operating the Service (e.g., hosting, payment processing, email delivery)
• Legal Requirements: If required by law or in response to valid requests by public authorities
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you give us explicit permission to share your information

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your data is stored on secure servers provided by reputable cloud service providers. Media content is stored using encrypted connections and access-controlled storage.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

Upon account termination, we will delete or anonymize your personal data within a reasonable timeframe, unless retention is required by law.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to restrict or object to processing
• The right to data portability

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and understand how you interact with our Service. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

9. Children's Privacy

Our Service is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us so we can take steps to remove such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@roomcaster.tv

Tunic Labs Inc.
United States